Using Positive language when talking CRM is so important.

Using Positive language when talking CRM is so important. Well when talking anything really! Instead of ‘If’ , say ‘When’. Throw in benefits such as ‘When operational, monthly reporting will be done in 30 minutes rather than 2 days’, Imagine going to just one place and knowing it’s the truth or’ You will be able to view the performance of all sales immediately and then really focus on improving the accuracy of your forecasting’. Encourage your team to be positive too. What you say must be true and backed up with facts, – why not practice so that the next time a gloomy naysayer comes up with something negative, your positive reply can just ‘trip off the tongue’! #CRM #HaveagoodMonday!