logiCRM provides a full range of Business Intelligence consultancy services focusing on the gathering, sharing and utilisation of all types of client related data. Our professional consultants will recommend how more effective collaboration within your organisation will enhance client relationships and revenue generation. We are experienced in providing training and long term user adoption programmes.
We will use our “day in the life of” approach to capture and verify your business requirements. Then based on this, we will provide a best practice, workable solution to give management and users quick wins and long term benefits.
We can start at any stage of your project. We would be delighted to work with you to “raise the project profile” at senior level by presenting rational, fully researched arguments explaining why to proceed. We have an excellent track record of success.
Where clients have an existing CRM system, we will review whether it is being used effectively to enable you to hit your business targets and analyse what can be done to give more value. We know from experience that small changes can make a big difference.
Where a complete review is undertaken and a new system is required, we would determine your detailed business requirements. We can work with you to recommend and then agree the most appropriate solution and have much experience of “kicking the tyres”. In addition, our development tools can be used to confirm user needs and the way any system could operate in an operational environment.
Examples of recent projects:
- To get a “Single View of a Client” (SVC), to include - revenues, products, events attended, meetings, new business all in one place. To roll it up to Group level
- To share data between different teams – to be better informed about clients and to look smarter
- To have consistent processes and terminology throughout – all working in the same way
- To generate business reports easily – data centrally available with no re-keying
- To measure the specific objectives of each team or department – to track performance
So if you have already implemented CRM you may be finding that it is not providing what you expected. Maybe you are looking for a new approach.
Let logiCRM save you the expense of not starting all over again with a new system - either by enhancing what you already have or by identifying and implementing the most cost effective system which will best serve your existing and potential needs.